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Frequently Asked Questions

What is your wait time?

This answer is individualized based on several factors.  Please reach out to discuss your specific needs.

 

Are you taking new clients? 

We can take new clients with Blue Cross, Aetna, Cigna, or other major employer-based insurance.

 

Do you see children? 

Yes!

 

Do you see couples?  

Yes!

 

What are your hours?  

Our therapists each have their own schedules; we have hours ranging from 8 am to 6 pm

later hours are more desired, but we are happy to discuss options.

 

Do you have weekend hours?

No, not typically. Some clinicians do offer weekend sessions, but not many. 

  

What kinds of therapy do you offer?  

Visit our services page to see the different types and modalities of therapy we offer.

 

How can I get an appointment?  

Call, email, or fill out our contact form

 

How do I provide feedback about my therapist? 

Clinician Survey

 

What are your locations?

We have offices in Southern Maryland and Texas, and we see clients virtually.

See Our Locations

 

Do you have Christian or Religious therapists?

We have therapists with various backgrounds; if you are looking for something specific, please reach out to scheduling to see if we can meet your needs.

 

What can I do if my therapist is not a good match for me?

We understand that not all personalities and styles will click.  Please reach out to scheduling, and we will be happy to try to accommodate your needs.

 

Where can I pay my bill?

You can pay your bill by clicking this link!

 

Where do I go to sign my consent forms and upload my photo ID

Portal Login

 

I have joint custody with my child's other parent; what consents will be required?

We need consent from both parents unless you have documentation of a full legal custody agreement.

Do you have a question that is not listed in the FAQ?

Call or email our main office for any questions, we will be happy to help! 

(301)690-8008 

appointments@serenityplace.biz

More About Us

Therapy session discussion

Explore the different services we offer at Serenity Place, or see what might work best for you.

Form and stethoscope

See if your health insurance plan is in-network with our providers, and any associated fees with therapy.

Video Conference

Explore our team and meet our therapists! We have a wonderful team of therapists, admin, and more!

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