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Fees & Insurance

Accepted Health Insurance Plans: 

Maryland

We have immediate virtual openings in Maryland for:

  • Cigna

  • Aetna

  • BlueCross/BlueShield (Carefirst)

  • United Healthcare

  • VACCN

  • Lyra

There is currently a long waitlist for new clients from these providers:

  • Johns Hopkins

  • Medicare

  • Medicaid

  • Tricare East/Humana Military (Out of Network ONLY)

We do not currently accept TRICARE West, including out-of-network coverage.

If you have questions about insurance coverage, please contact us directly.

Texas

We have immediate virtual & in-person openings for:

  • Cigna

  • Aetna

  • Texas BlueCross/BlueShield (Carefirst)

  • Magellan

  • United Healthcare

  • VACCN

  • Lyra

  • Medicare

  • Medicaid

There is currently a long waitlist for new clients from these providers:

  • Tricare East/ Humana Military

We do not currently accept TRICARE West, including out-of-network coverage.

If you have questions about insurance coverage, please contact us directly.

Fees

Payment is coordinated through our client portal. We submit your claims for you and ask for a credit card to be on file for co-pays. Our billing department will send invoices and is able to assist.

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To find out co-pays and deductibles that need to be met, reach out to your insurance company- most plans cover mental health services.

Forms of Payment Accepted:

  • Cash

  • Check

  • American Express

  • Mastercard

  • Visa

  • Discover

  • Health Savings Account

Private Pay

Cost Per Session: $150

Cancellation Policy

If you cannot attend a session, please cancel at least 24 hours before the appointment. Otherwise, you may be charged a late cancellation fee.

 

Please reach out directly to your therapist for cancellations and rescheduling options. 

Good Faith Estimate Notice

Notice to clients and prospective clients:

Under the law, healthcare providers must give clients who don’t have insurance or are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.

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  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.

  • You can ask your healthcare provider and any other provider you choose for a Good Faith Estimate before you schedule a service or at any time during treatment.

  • If you receive a bill of at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

 

For questions or more information about your right to a Good Faith Estimate or how to dispute a bill, see your Estimate or visit https://www.cms.gov/nosurprises.

Additional billing or insurance questions?

Reach out to our billing department at billing@serenityplace.biz or call their direct line, (301)690-8008 for any questions, comments, or concerns regarding billing and insurance for your appointments.

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