Fees & Insurance

Accepted Health Insurance Plans:

Maryland

We have immediate virtual openings in Maryland for:

Cigna
Aetna
BlueCross/BlueShield (Carefirst)
United Healthcare
VACCN
Lyra

There is currently a long waitlist for new clients from these providers:

Johns Hopkins
Medicare
Medicaid
Tricare (Out of Network ONLY)

Texas

We have immediate virtual & in-person openings for:

Cigna
Aetna
Texas BlueCross/BlueShield (Carefirst)
Magellan
United Healthcare
VACCN
Lyra

There is currently a long waitlist for new clients from these providers:

Medicare

PLEASE NOTE: WE ARE CURRENTLY NOT ACCEPTING NEW CLIENTS WITH MEDICAID INSURANCE COVERAGE IN TEXAS.

Some providers have specific insurance networks they work with, but we encourage you to contact us with any questions. We are committed to accommodating our clients whenever possible, with our primary goal being to provide services where they are needed most.

Fees

Payment is coordinated through our client portal. We submit your claims for you and ask for a credit card to be on file for co-pays. Our billing department will send invoices and is able to assist.

To find out co-pays and deductibles that need to be met, reach out to your insurance company- most plans cover mental health services.

Forms of Payment Accepted:

Cash
Check
American Express
Mastercard
Visa
Discover
Health Savings Account

Private Pay

Cost Per Session: $150

Cancellation Policy

If you cannot attend a session, please cancel at least 24 hours before the appointment. Otherwise, you may be charged a late cancellation fee.

Please reach out directly to your therapist for cancellations and rescheduling options.

Good Faith Estimate Notice

Notice to clients and prospective clients:

Under the law, healthcare providers must give clients who don’t have insurance or are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.
You can ask your healthcare provider and any other provider you choose for a Good Faith Estimate before you schedule a service or at any time during treatment.
If you receive a bill of at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate or how to dispute a bill, see your Estimate or visit https://www.cms.gov/nosurprises.

Additional billing or insurance questions?

Reach out to our billing department at billing@serenityplace.biz or call their direct line, (301)690-8008 for any questions, comments, or concerns regarding billing and insurance for your appointments.