Texas Client's Rights 

Effective Date: 09/01/25
 

Under Texas law, clients have the right to access their health care records and contact state agencies with concerns about their care.

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Accessing Your Health Care Records

Requests for copies of health care records or written summaries must be submitted to our office in writing. All requests are handled in compliance with state and federal regulations. Processing fees may apply. Our office staff is available to help with questions about submitting a request. 

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Please e-mail billing@serenityplace.biz to initiate the records request process. 

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Contacting Licensing Authorities

Details for reaching the appropriate licensing council are available on the Texas Behavioral Health Executive Council’s Contact Us page: https://bhec.texas.gov/contact-us/

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Submitting a Consumer Complaint

Consumer complaints may be directed to the Texas Office of the Attorney General Consumer Protection Division.

https://www.texasattorneygeneral.gov/consumer-protection

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To contact us:
(301)690-8008
appointments@serenityplace.biz
22655 Washington St, Leonardtown, MD 20650